Refund and cancellation policy

7-day refund

You can ask for a full refund within 7 days of your payment if both of these are true:

• You ask within 7 days (168 hours) of the time of payment, and
• You have opened fewer than 3 paid lessons. Free demo lessons do not count.

This applies to the half course, the full course and the upgrade from half to full. For an upgrade, the refund is the upgrade amount, and you keep your half course.

When a refund is not possible

• More than 7 days have passed since the payment.
• You have opened 3 or more paid lessons.
• The account was blocked for breaking the terms, for example sharing the login or recording or sharing the videos.

Payment problems

If you were charged twice for the same course, or money was taken but the course did not unlock, contact us with your payment ID. We will either unlock the course or refund the extra payment in full, whatever the date.

If a payment fails, any amount taken is usually returned by your bank or payment app automatically within 5–7 working days.

How to ask for a refund

Email tradewithfuzail123@gmail.com or WhatsApp us on +91 8855939413 with the email you log in with and your payment ID (shown on your Payments page).

How refunds are paid

We reply to refund requests within 2 working days. Approved refunds are sent back to the same payment method you used (UPI, card, netbanking or wallet). Your bank usually shows the money within 5–7 working days after we send it. When a refund is made, access to the refunded course is removed.

Cancellation

Courses are a one-time payment. There is no subscription and nothing renews automatically, so there is nothing to cancel. Payments made at our office (cash, UPI or bank transfer) follow the same 7-day rule.

Course delivery

Courses are delivered online. Lessons unlock in your account as soon as the payment is confirmed, usually within a few minutes. Nothing is shipped. If your course has not unlocked within 24 hours of payment, please contact us.